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Frequently Asked Questions
California EMS agencies typically require compliance with NFPA 1917 or federal KKK-A1822/CAAS GVS specifications⁸. These standards mandate retroreflective striping coverage, chevron patterns, minimum stripe widths (6 inches), and specific reflectivity levels. Local counties may adopt additional requirements.
According to material manufacturers, high-performance retroreflective films (ASTM D4956 Type IX-XI) typically maintain required reflectivity for 7-10 years when properly maintained⁹. Actual lifespan depends on material grade, climate exposure, vehicle washing practices, and storage.
Yes, but only for authorized agencies. The Star of Life is a federally registered mark restricted to vehicles meeting U.S. Department of Transportation EMS ambulance standards¹⁰. We require agency authorization documentation before applying this symbol.
We offer full removal services of any existing graphics, both old and new. Vehicles are assessed prior to the work getting done to determine how involved, and how long, a removal will be.
Hand wash with pH-neutral soap and water. Avoid high-pressure washers and automatic brush systems that can damage any graphics surfaces, especially retroreflective surfaces. NFPA 1917 recommends regular inspection of retroreflective markings for damage or degradation¹¹. Regular cleaning of all graphics surfaces (2-3 times monthly or dependent on storage and vehicle usage), will ultimately aid in keeping your graphics looking their best and lasting the longest.